Does Arrowhead Promotion & Fulfillment have the capacity to handle large accounts?
What does it mean to be completely "in-house"?
What does Arrowhead Promotion & Fulfillment do to enhance data security?
What is online address correction and ZIP+4^TM?
What are the advantages of having two unique ZIP Codes^TM?

Does Arrowhead Promotion & Fulfillment have the capacity to handle large accounts?

Arrowhead Promotion & Fulfillment has the capacity to serve the smallest to the very largest consumer promotion and fulfillment accounts. Judging by the size of our facilities and the total volume of programs and promotions we administer annually, Arrowhead Promotion & Fulfillment is one of the five largest promotion and fulfillment companies in the United States.

At Arrowhead Promotion & Fulfillment, we administer each program completely within our facilities. That means that from the time the first consumer correspondence reaches our facility until it is appropriately reconciled with the end customer, it never leaves our buildings and only employees of Arrowhead Promotion & Fulfillment handle it. This ensures the highest degree of security, reliability and overall control throughout the promotion process.

Arrowhead Promotion & Fulfillment is licensed to utilize Verisign Digital Certificate to provide a secure Internet shopping and electronic transaction experience. Verisign security is so highly regarded that the company provides a $250,000 insurance policy against hackers at no additional cost. It is the highest level of security available in the industry. We use Secure Socket Layer (SSL) standards from the moment an order begins until it is billed and shipped. All information is 128-bit encrypted and Arrowhead Promotion & Fulfillment has complete firewall/ ISA server protection providing the highest level of security for our Internet servers. We protect ourselves from computer viruses at various points of entry including our web servers, internal servers, all computers and our email servers.

Online real-time address correction, standardization and ZIP+4^TM capabilities are unique to Arrowhead Promotion & Fulfillment. We know of no other fulfillment company that currently has this capability. For our customers it means that addresses are captured more efficiently, accurately and with a higher degree of reliability than any other. All addresses are standardized into one format at the initial point of entry and compared against the U.S. Post Office's^TM file of 26.2 million known valid address ranges. This method ensures that each address is entered correctly, that it is a known address on a mail route, and it allows us to eliminate duplicate orders and reduce the risk of mail fraud. We eliminate 100% of duplicate submissions on all found addresses and 97% of our mail is ZIP+4^TM pre-barcode, which qualifies for postage savings. Savings we pass back to our clients!

Arrowhead Promotion & Fulfillment has secured two unique ZIP Codes^TM for our business. Our first ZIP Code^TM is used for record mail. All P.O. Boxes assigned to this ZIP Code^TM are for offers that require opening the request and capturing data (i.e. rebates, premiums, etc.), and Arrowhead Promotion & Fulfillment employees always sort record mail to the P.O. Box. The second ZIP Code^TM is used for promotions involving non-record mail, such as sweepstakes. U.S. Postal Service® employees sort non-record mail to the P.O. Box and Arrowhead Promotion & Fulfillment employees pick it up at the Post Office^TM twice daily. Non-record mail may or may not be opened depending on the requirements of the offer. The two unique ZIP Codes^TM greatly reduce the risk that record mail could be mixed with non-record mail when sorted to the P.O. Box and therefore be delayed in processing. The overall result is significantly fewer pieces of misdirected mail and proportionately fewer consumer complaints.

Arrowhead Promotion & Fulfillment Co., Inc. 1105 SE 8th St., Grand Rapids, MN 55744-4099
218 / 327-1165 · Fax: 218 / 327-2576

Bloomington Office - 9401 James Ave. South, Suite 161, Bloomington, MN 55431

© Arrowhead Promotion & Fulfillment Co. Inc. 2007